Manager/Director of Digital Operations

Reference Number: IT-580
Location: Carmel, IN

Manager/Director of Digital Operations
$110,000-$140,000 + bonus 
Carmel, IN


Our client is an industry leading provider of financial solutions to credit unions and financial institutions nationally. With over 1000+ employees and a reputation as a highly stable and customer centric B2B enterprise company, they work with over 4000 financial institutions and are nationally recognized as an high-growth, innovative leader within their industry. Our client’s HQ has a new state of the art downtown Carmel location.


Our client is seeking a Director of Digital Operations to build and lead an emerging digital operations team that will set strategy and drive implementation of RPA, BPA, and related automation methodologies enterprise wide. This is a Manager/Director level leadership role and involves both technical and organization team building along with extensive interaction with other departments to identify and create actionable digital operation initiatives that have measurable business impact.

In addition to an opportunity to build an internal center of excellence, this role has the unique long term opportunity to create deliverables and programs for our clients client base to employ optimization strategies for RPA,BPA, and related as a service offering and profit center.

Skill areas:


  • Building and leading development teams across automation and optimization, RPA, BPA, or related
  • Experience setting digital RPA/BPA or similar strategies and leading execution
  • Service Delivery Automation (SDA), Intelligent Automation (IA), Robotics Process Automation(RPA)experience
  • Market exposure to tools including UiPath, Automation Anywhere, Blue Prism, or similar
  • Experience in budgets, organization strategy, team development, and mentoring


Position Compelling Attributes:

  • Technology driven financial services co. with highly established IT organizational leadership
  • Opportunity to build and lead Digital Operation across strategy, operations, team development
  • Aggressive adopters of newer technologies, heavy technology budgets, and associated initiatives
  • Direct report to Sr. VP of IT and a strong opportunity to be member of the core IT leadership team

This IT Leadership role is well aligned to professionals with previous experience leading process automation initiatives along with experience building and leading development or related teams that drive a variety of enterprise optimization, automation, and digital operations.

This role is a permanent direct hire position with strong short and long term career growth prospects.



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